World of Dreams: A Bespoke Concierge for Exclusive Experiences

UX/UI Design  · Basecode  ·  December 2023

OVERVIEW

World of Dreams is a luxury travel concierge that curates personalized experiences while offering exclusive members access to points, travel perks, and product discounts.

PROJECT CHALLENGE

As the sole designer on the project, I faced two key challenges:

1. Undefined Product Vision: The product owner was initially refining specifications but wanted to see the mvp design, making it difficult to establish clear feature requirements.

2. Tight Timeline: The product needed to be designed and developed within a strict four-week deadline —— 1 week for the design and 3 weeks for development.

MY ROLE

UX/UI Designer

PROJECT TIMELINE

December 2023

Application Design

Introduction, Sign In, and Dashboard

Mobile-First Approach Design and Wireframng for easy scaling

Without any predefined feature specifications, the design adopted a mobile-first approach that could be scaled up into a desktop version,  as specific product details are added and evolved.

Upon initial product-vision, a MoSCoW (must-have, should-have, could-have, and won’t-have) method was used to identify and prioritize necessary features: Membership, Token Management, Bookings, Wallet, and Notifications.

My Membership

USER SCENARIO

WOD users are members who have availed the membership fee. With the membership, users can enjoy rewards and discounts from different partnered shops and restaurants. At times, members forget the physical membership card, thus ending up not being able to enjoy their membership

SOLUTION

Create a digital membership card that would allow partner establishments to give discounts and rewards to any member without any hassle.

Dream Tokens

WHAT IS IT?

WOD Reward Token is one of the many ways to save when you are a member of World of Dreams.

HOW DOES IT WORK

Whenever you spend in every World of Dream partner brands or establishments you will be eligible to request a Reward Token and collect for later bank withdrawal or use the accummolated tokens to coinvest it.

The member’s total accummolated reward token is also the basis of the user’s membership tier or level.

Withdraw Token Mobile Screens
Token Details Screen

My Bookings

WHAT IS IT? 

Members of WOD can book with partnered hotels, resorts, restaurants, and etc.

HOW DOES IT WORK?

When the member books a stay or meeting to partnered hotels and restaurants, the members get either a token reward (depending on the total amount) or a membership discount.

MOBILE SCREEN VIEWS

In the application, members can book, view their bookings, and see the product details.

Other Booking Screens

Wallet

WHAT IS IT? 

The World of Dream application has a wallet that members can add money, wire transfer, or exchange in a certain foreign currency to be withdrawn as cash.

SENDING MONEY

With enough WOD wallet, members can send money to partnered banks and other WOD members.

Sending money to family and friends who are also WOD members is free and hassle free via “Send Money to Peer” feature.

Send Money to Peer Screens

Notifications

Notification Screens

DESIGN CONCLUSION

Branding and Aesthetics

The design uses a clean and modern aesthetic, with a focus on white space. This helps to make the interface easy to read and scan, and it also helps to highlight the most important elements of the interface.

Simple and Efficient

The navigation of the application is designed to be simple and efficient by putting the main navigation menu  at the bottom of the screen. It provides access to all of the main sections of the application.

Clarity

The user interface of WOD is designed to be clear and easy to understand so that the user should be able to quickly identify the different elements of the interface and how to use them.